Freight And Shipping
~ We offers Air freight delivery on all products ~
We at our store pride ourselves on our Free Shipping! Except in those countries where Air freight courier service is not available. Please note that we will not be responsible for shipping delays if you do not provide a complete and correct mailing address. Courier companies do not deliver to Post Office Box addresses, so we kindly request you have your shipment delivered to a home address or apartment.
We will only cover ground-floor delivery. If you wish to have your package delivered directly to your door at a multistory home or apartment, it will only be negotiable between you and the delivery service.
Please be sure to provide your full address which should include your street name, house or apartment number, city, state, country and zip/pin/postal code.
Also note that in some countries, residential shipments may be left at the door if someone is not present to receive & sign for the shipment. To prevent disputes, please ensure that someone is present the day of the delivery. Our courier agents include UPS, DHL, FEDEX, TNT, and so on.
Deliveries are generally made on weekdays, however, depending on your location you may be able to request delivery on Saturdays for an additional fee.
*Please note that all products will be shipped from India.
Shipping Times & Information
Our delivery is door to door internationally for all items. We ship our product direct from India to worldwide. We aim to keep you informed about your order. Once your order is ready for shipment we will notify you by email giving you the delivery information as follows:
*Time of dispatch
*Freight company details used for your order
*Consignment number/tracking number for you to track and manage your order.
We will dispatch orders within 1-4 weeks depending on availability in the stock and location and size of your order. Freight Company will take approx. 7-8 working days according to location and size of your order. For urgent deliveries please contact us by email.
It is your responsibility to provide the correct shipping/delivery address for your order. If the wrong delivery address is provided and we do not receive the goods back to our warehouse within 21 days from dispatch, we will not refund your purchase or replace the goods.
Late Delivery/Order Does Not Arrive
We encourage you keep track of your order. Where available we will provide you with a tracking/consignment number and courier company details so that you can keep track of your parcel at all times.
It is your responsibility to advise us within 14 working days from notification of dispatch. that you have not received your order. Once you advise us that the order has not arrived we will make inquires to determine its location. A late delivery does not constitute a breach of your agreement with us and will not entitle you to cancel your order. Any delivery date quoted is an estimate only. We will not be liable for any loss or damage as a result of a late delivery of your order.
Tax (VAT & Custom Duties)
VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government.
International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation.
They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.
If you want to know idea of how much tax/import duty would be on your order then you can find out through two option:
- ClickHere to get idea about import duty/tax/vat etc in your country.
- ClickHere where you can reach to our Happy existing customers whom we have successfully delivered the goods, you can check them according to your area and ask/collect details about what would be the duty/tax/vat etc.
Acceptance of Delivery
Customers are responsible to have someone available at the delivery address authorized to sign for and accept the order. For courier deliveries, if no one is available to accept the delivery, any additional costs incurred for re-delivery attempts this will be paid by the customer.
If you are seeking alternative shipping options at more affordable rates, please contact us at email@example.com for details.
All parcels are fully insured at no extra cost to our customers. Delivery failures or products that are damaged in transit will be fully covered, however, we will not be responsible if a product is lost, stolen or damaged once the package is delivered to the given address.
** Our insurance does NOT cover the cost of damages for mirrors.
Address Change Requests
Once your order is transferred over to the courier service, we unfortunately cannot allow you to make changes to the delivery address. Please be sure to contact us at firstname.lastname@example.org within 24 hours of the time you placed your order if you wish to change the delivery address.
Please note that you, the customer, are fully responsible for any charges, penalties, or fees incurred if reshipment is required or you have provided an incorrect or incomplete address.
Bone Inlay Interior Furniture